Abstrato

Application of the Plan-Do-Check-Act (PDCA) cycle for standardized nursing management.

Jillian Watson

Nursing quality is a Key Performance Indicator (KPI) for health care management. The Plan- Do-Check-Act (PDCA) cycle is a management strategy used to enhance a company's goods or processes over time. It can be used to standardise nursing management and, as a result, enhance nursing quality and patient survival rates. The effectiveness of the PDCA cycle in standardising nursing care in an Intensive Care Unit (ICU) for patients with severe coronavirus disease was investigated in this study (COVID-19). The current state of the ICU was examined, and issues and countermeasures were suggested. To standardise nursing management in the ICU, the PDCA cycle was used. To improve the management of the COVID-19 ICU, nine measures were proposed and implemented: defining clean and contaminated areas, using self-designed shoe storage cabinets, defining staff roles and responsibilities, establishing the staffing structure, staff training, placing items in fixed locations, improving shift handover, using bulletin boards to list key points, and using reserved drug cabinets. 2 weeks after the above countermeasures were implemented, virus contamination awareness, professional skills, understanding of tasks and obligations, and nursing quality and performance all increased significantly.